INFO Network

 

 

how financial services ombudsmen work

 

free, easy to contact, independent,

impartial, informal & speedy

no need for a representative

 

about the ombudsman model

setting up a financial

services ombudsman?

 

be sure it meets
fundamental principles

 

use our 'Guide to setting up a Financial Services Ombudsman Scheme'

 

find a financial services ombudsman

 

member schemes across the world
some have a different title, such as mediator or adjudicator

 

links to scheme websites
links to annual reports

consumer information

 

tips for making a complaint
case studies

 

information for consumers

financial services
ombudsman news

 

Financial Services & Pensions Ombudsman Ireland:
First digest of binding decisions
& Press release

 

Banking Ombudsman New Zealand's fraud awareness multi-media campaign with two television commercials: phone scam & email scam

News archives

INFO Network's 2019 conference
will be in South Africa from
29 September to 2 October 2019.

More information soon.

 

A clever guide to the origins of Ombudsman:
 
UK Financial Ombudsman Service video

 

 

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