INFO Network

 

 

how financial services ombudsmen work

 

free, easy to contact, independent,

impartial, informal & speedy

no need for a representative

 

about the ombudsman model

setting up a financial

services ombudsman?

 

aim for best practice

be sure it meets fundamental principles

 

use our 'Guide to setting up a Financial Services Ombudsman Scheme'

 

find a financial services ombudsman

 

member schemes across the world
some have a different title, such as mediator or adjudicator

 

links to scheme websites
links to annual reports

consumer information

 

tips for making a complaint
case studies

 

information for consumers

financial services
ombudsman news

 

Judicial challenge win for Channel Islands Financial Ombudsman (CIFO)

 

 

News archives

INFO Network's 2019 conference
will be in South Africa from
29 September to 2 October 2019.

Conference website

 

 

 

 

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