2018
Ireland: Financial Services Ombudsman merged with Pensions Ombudsman from 1 Jan 2018
FROM 2017
South Africa: Mobile application for banking complaints
UK: Generation game: age-related complaints
Poland: Financial Ombudsman calls for bitcoin exchange regulation
South Africa: Pension Funds Adjudicator hits fund with punitive damages payment
Armenia: Financial System Mediator - latest case statistics
Channel Islands: Financial Ombudsman - latest case statistics
New Zealand: Banking Ombudsman Scheme - recent case studies
Malaysia: New terms of reference for SIDREC
UK: Latest 'ombudsman news' from the Financial Ombudsman Service
Pakistan: Banking Mohtasib (Ombudsman)'s annual report
South Africa: Ombudsman for Long-Term Insurance addresses 'pacemaker scam'
From 2016
Request for Information: Guide to starting up a financial services ombudsman scheme The INFO Network is seeking information from suitably experienced and skilled consultants
Malaysia:Ombudsman for Financial Services now operational with a new website
New Zealand: annual report Banking Ombudsman Scheme
New Zealand: annual report Insurance & Financial Services Ombudsman Scheme
Australia: Financial Ombudsman Service publishes annual review
UK: Fighting fraud - UK Financial Ombudsman Service warns about financial scams
Australia: Review of external dispute resolution in the Australian financial system
Germany: Ombudsman Scheme for Investment Funds our newest member
Canada: OmbudService for Life & Health Insurance new website; new tools
Australia: Calls for a fund of last resort for people who have lost money through poor financial advice
Channel Islands: Channel Islands Financial Ombudsman first annual report
Finland: Finnish Financial Ombudsman Bureau annual report
France: French Insurance Mediation new website
South Africa: Ombudsman for Banking Services South Africa annual report
South Africa: Ombudsman for Long-term Insurance South Africa annual report
Switzerland: Swiss Ombudsman of Insurance annual report
Europe: Online dispute resolution website for Europe The European Commission (EC)'s Online Dispute Resolution (ODR) platform is now accessible to consumers and traders.
From 2015
New Zealand: Insurance & Savings Ombudsman becomes Insurance & Financial Services Ombudsman
Poland: New Financial Ombudsman
Channel Islands: Financial Ombudsman to commence operation in November 2015
Canada: New Ombudsman for Banking Services and Investments
UK: Financial Ombudsman Service - consumers in vulnerable circumstances
New Zealand: Financial abuse of the elderly
Cyprus: Complaints to new financial ombudsman
Australia: Ethics training for financial advisers
India: RBI plans cyber security arm for banks
South Africa: Bank Ombud: internet fraud concerns
South Africa: Compensation by life insurers
New Zealand: New Banking Ombudsman
Australia: New Chair, Superannuation Complaints Tribunal
Ireland: New Financial Services Ombudsman
Channel Islands: New Financial Ombudsman for the Channel Islands
UK: Financial Ombudsman Services publishes latest complaints data
Taiwan ROC: New Financial Ombudsman Institution Taiwan Chair
From 2014
UK: Financial Ombudsman Service: the Viking link to Ombudsman
Costa Rica: Financial Services Ombudsman for Costa Rica
Namibia: Financial Ombudsman for Namibia
Isle of Man: Consultation on changes to Financial Services Ombudsman, Isle of Man
New Zealand: Banking Ombudsman New Zealand warns investors
France: AMF warns of the dangers of forex market trading for individual investors
UK: FCA seeks ban on premium rate calls for bank and insurance customers
New Zealand: Draft responsible lending code
UK: How the Financial Ombudsman is trying to stop payday loans spiral out of control
Trinidad & Tobago: Central Bank Governor says FSO not powerful enough
Australia: Credit Ombudsman and Financial Ombudsman to bar rogue credit repair agents
Australia: Banks’ automated computer systems blamed for approved uncreditworthy customers
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