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HOME
ABOUT US
ABOUT OMBUDSMEN
SCHEME LINKS
FOR MEMBERS
FOR CONSUMERS
Our members provide independent external dispute resolution for financial services consumers
International Network of Financial Services Ombudsman Schemes
a worldwide network of financial services ombudsmen
resolving complaints brought by consumers against banks,
insurers, and other financial services providers
find out more about us
links to the websites of our Members
... that follow fundamental principles
independence, clarity of scope and powers, accessibility,
effectiveness, fairness, transparency, accountability
the fundamental principles explained
our guide to best practice
... to deliver independent dispute resolution
when you can't work it out directly,
you can seek the help of a financial services ombudsman
find someone to help with a complaint
tips for making a complaint
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